Customer Feedback

Would you feel good referring PTC to a friend?

Previous Customer Feedback

Name: Ed Batten,Sr

 

Deliver on Promises: Strongly Yes – 1

Knowledgable: Strongly Yes – 1

Respect: Strongly Yes – 1

Received Fair Value: Strongly Yes –1

All questions answered:  Overall satisfaction: Strongly Yes – 1

Refer Friend: Strongly Yes – 1

Comments: David,PTC is truly a very  customer focused company! Your  employees are really very personable, professonal and extremely knowledgeable people. They have demonstrated an exceptionally high level of expertise in their performance while here on my property. I greatly appreciate your candor and the advice you gave. I will be happy to recommend PTC  to my neighbors–and to anyone else. As a matter of fact, I have already done so. God be ever with you all! Ed Batten,Sr

 

 

Lee VanOrmer

Deliver on Promises: Strongly Yes – 1
Knowledgable: Strongly Yes – 1
Respect: Strongly Yes – 1
Received Fair Value: Strongly Yes – 1
Overall satisfaction: Strongly Yes – 1
Refer Friend: Strongly Yes – 1

Comments: The team was responsive to my request and perform the work beautifully. I will most definitely call upon Proper TreeCare again for future tree work.


David,

Thank you for the information. When we are ready, we may give you a call. I also wanted to take this opportunity to thank you and your crew very much for the manner in which you removed the two trees from our front yard. Honestly, I thought when I returned from work, there would at least be leaves, twigs and small branches on the driveway and lawn. I also thought it would have been obvious trees had just been taken down. However, I was very pleasantly surprised when I returned to see my yard and driveway as if nothing had happened. As you know, I was concerned about the damage to the lawn during the tree removal process and I can honestly say, I could not find any. If you ever need a recommendation, please do not hesitate to use our name as a reference.

Again, thank you for the fine work.

Steve Kraus


Hi David,

There has been an EXPLOSION of plant and tree life this season! What a difference your 5 Step program has made in just ONE year! Our trees and plants are visibly healthier, bursting with blossoms in numbers not seen before! Their leaves are more color intense and lush. It is wonderful to know that they can ward off any disease and insect infestations themselves, protecting naturally rather than depending on “chemical” applications which can be toxic to humans and environment.

After investing a large sum of monies for our landscaping, we wanted to protect our investment. We can’t thank you enough for introducing us to the best method of growing and maintaining healthy plants and trees.

Gratefully yours,
Carl and Dean Birchard


Dear David,

On behalf of the Board of Directors, please accept our thanks for a job well done! The removal of the tree at the rear of the condominium property was undertaken by your staff in a very professional manner. Having been home while the work was performed, I was very impressed by your well-trained and experienced staff. Frankly, I was amazed by the fact that they continued to work in less than optimal conditions (it rained very heavily for at least one-half hour!). Their efforts to complete the removal of the tree and clean up of the debris enabled us to get this work done with the least amount of disruption and inconvenience.

Please express our thanks to your staff and let them know that their hard work is very much appreciated.

Board Secretary

If you have potential clients that would like specific referral information, please ask them to call Nathan Cockrell at Evolve.


Joanne XXXXXXX

  • Promises: Strongly yes 1
  • Knowledgable: Strongly yes 1
  • Respect: Strongly yes 1
  • Referable: Strongly yes 1

Comment: Your professional approach is also friendly, and you clearly all really care about happy, healthy trees and bushes. It’s a pleasure working with you.

Thanks again.


Mr. Larson writes…

  • Promises: Strongly yes 1
  • Knowledgeable: Yes 2
  • Respect: Strongly yes 1
  • Referable: Strongly yes 1

Comment: Appreciate the follow up discussion by phone.


Satkuna of Association (CMC) Management writes..

David – I finally heard back from the Board members. They are really pleased with everything! Comments below.
-was home the afternoon they were working behind my place and it looks great. I have had 2 homeowners approach me with positive remarks on the work they did.

-The work that I have seen looks great. The tree in front of my house looks like a tree again.

Satkuna Mathur, CMCA, AMS General Manager Braemar HOA


Robert Glen of Burke said…

  • Promises: Strongly yes 1
  • Knowledgable: Strongly yes 1
  • Respect: Strongly yes 1
  • Referable: Strongly yes 1

Comment: I can’t say enough about the service. Usually the best price guy is a pain. I stand corrected.

Good job guys.

Thanks.

No comments yet.

You must be logged in to post a comment.

  • Quick Links